Refund policy
Return Timeframe
Vintage and used items may be returned within 3 days of receipt. New items may be returned within 7 days of receipt.
Eligibility
Returns are accepted only when an item differs materially from its description. If we have misrepresented the originality or condition of an instrument, we will review the discrepancy and, if confirmed, provide a prepaid return label at no cost to you. We photograph all items and packing before shipment and test every instrument before it ships.
Returns are not accepted based on personal preference, sonic taste, or buyer's remorse. If you have specific concerns about an instrument prior to purchase, please contact us before completing the transaction — arrangements may be possible before shipment.
Subjective Returns
In cases where a subjective return is approved in advance, the buyer is responsible for all shipping costs in both directions, original payment processing fees incurred by Mahar's Vintage Guitars, and a restocking fee of 10% of the original purchase price.
How to Start a Return
Contact us at sales@maharsvintageguitars.com to request a return authorization. Do not ship items back without prior approval — unauthorized returns will not be accepted. Once approved, you will receive a return shipping label and instructions. Items must be shipped within 48 hours of receiving the label, packed as securely as when originally shipped. All original accessories, tags, and packaging must be included. Items will be inspected upon arrival before any refund is processed.